Refunds issued at the discretion of the management – unless sailing is cancelled.
Published schedule is subject to alteration without notice due to weather conditions and other circumstances e.g. lack of demand.
Passengers must present for boarding at least 30 minutes prior to departure (this includes bus & ferry) – late arrivals will be treated as standbys and accommodated where possible.
A fee of 1/3 will be charged if reservations are cancelled within 24 hours of departure time.
Refunds will not be given if reservations are cancelled within 1.5 hours of departure time.
Refunds will not be given to groups (minimum 10 people) cancelling within 48 hours.
Refunds will not be given if accommodation reservations made by Island Ferries are cancelled, unless otherwise advised by the accommodation provider.