Ireland's Largest Domestic Ferries

COVID-19 Safety Charter

Advanced Booking Online

• All bookings should be made online prior to your trip to comply with regulations.
• Please book your trip using our booking system. Required passenger details allow for necessary contact tracing.

Cleaning Regime

• All offices and vessels are thoroughly disinfected to the highest standards. Our dedicated staff and office crew attend to this following each sailing, paying special attention to high-touch areas such as door handles, etc.

Booking Office

• Office staff in close contact with passengers will assist you behind plastic screens. We recommend passengers bring their own face coverings, and wear them when collecting tickets.
• A maximum of two customers are permitted in the office at any one time to maintain social distancing.
• We ask that only one member of your group presents themselves in our office when collecting tickets. If you are in our Rossaveel office, you will be given full instructions on where to queue to board our ferry. Please bring rain gear as you may have to queue outside.
• Hand sanitizer is available in our offices and all customers will be encouraged to sanitize their hands.
• All counters and touch-points (door handles, switches, computer keyboards, mouse, telephones) in our offices will be regularly disinfected.
• Please observe social distancing protocols, hand hygiene and coughing etiquette in our offices.

Vessels

• We have reduced capacity on each ferry to allow for social distancing.
• Face coverings are compulsory on board and must be worn at all times. We recommend passengers bring their own face coverings. Regular spot checks will be carried out by the Gardaí, the HSE and senior management to ensure compliance.
• Please note, the recommended social distancing guidelines may not always be possible to implement. Face coverings are mandatory to protect all passengers on board.
• Hand sanitizer and anti-bacterial soap are available on board. All passengers will be directed towards a hand sanitizer station and required to use hand sanitizer before boarding.

Passenger Behaviour

• We ask that you follow the instructions of our crew at all times.
• Please remain in your seat at all times. If you require assistance, let the crew know.
• We would advise you to use the toilet before boarding and if at all possible, that you do not use the toilets on board in order to keep any possible risks to a minimum. Toilets are available in the terminal building.
• Please observe social distancing protocols, hand hygiene and coughing etiquette throughout the duration of your journey.
• Signage on board will serve to reiterate and remind passengers of our safety guidelines.
• We ask that everyone on board remember they have a duty of care to their fellow passengers.

On Arrival

• Maintain physical distancing on the pier.
• Please adhere to one-way systems operating on the pier.
• Please comply with advisory signage and any other directions given by staff.

Prepare for a Warm Welcome

Prepare for a warm welcome on board our ferries; we can’t wait to see you again, and wish you a pleasant time on the Aran Islands.

Best wishes from the O'Brien family, and all of the team at Aran Island Ferries.

If you have any questions regarding our Safety Charter, please email: info@aranislandferries.com or call: 091 568903

Statement from Island Ferries Teo

The Government confirmed on June 25th, that travel to the Aran Islands is permitted for all visitors under phase three of the easing restrictions. As a result, Aran Island Ferries will begin carrying visitors to all three islands on Monday, June 29th.

We are really looking forward to welcoming passengers on board our vessels, and getting back to what we do best: providing a safe, comfortable journey for passengers to the Aran Islands.

Our Covid-19 Safety Charter outlines the additional protocols we have adopted to ensure the safety of our passengers and staff. These measures, advised by relevant authorities including the World Health Organisation (WHO) and Health Service Executive (HSE), must be adhered to at all times. We will continue to work with these authorities, updating our Safety Charter and guidelines if necessary.

We ask that everyone on board remember they have a duty of care to their fellow passengers and in particular, the Island residents, who have to date managed to keep the islands Covid-free. The ‘new normal’ requires us to plan and prepare to protect each other, by adhering to guidelines stated in our Safety Charter, such as the use of face coverings, which are now mandatory on board.

Prepare for a warm welcome on board our ferries; we can’t wait to see you again, and wish you a pleasant time on the Aran Islands.

Warm wishes from our family to yours,

The O’Briens, and all of the team at Aran Island Ferries

Ráiteas ó Island Ferries Teo

Dheimhnigh an Rialtas ar 25ú Meitheamh, go gceadaítear taisteal chuig Oileáin Árann do gach cuairteoir faoi chéim a trí de na srianta maolaithe. Mar thoradh air sin, tosóidh Aran Island Ferries ag tabhairt cuairteoirí chuig na trí oileán ar 29ú Meitheamh.

Táimid ag súil go mór le fáilte a chur roimh phaisinéirí ar bord ár mbáid, agus ag cuir seirbhís sábháilte agus compordach ar fáil chuig Oileáin Árann.

Tugann ár gCairt Sábháilteachta Covid-19 breac-chuntas ar na prótacail bhreise atá glactha againn chun sábháilteacht ár bpaisinéirí agus ár bhfoireann a chinntiú. Caithfear cloí leis na bearta seo, atá leagtha amach faoi chomhairle na húdaráis ábhartha, an Eagraíocht Dhomhanda Sláinte (WHO) agus Feidhmeannas na Seirbhíse Sláinte (HSE) san áireamh. Leanfaimid orainn ag obair leis na húdaráis seo, ag nuashonrú ár gCairt Sábháilteachta agus ár dtreoirlínte más gá.

Iarraimid ar gach duine ar bord cuimhneamh go bhfuil dualgas cúraim orthu dá gcomh-phaisinéirí agus go háirithe muintir na nOileáin, ar éirigh leo go dtí seo na hoileáin a choinneáil saor ó Chóibhéis.

Tabhair faoi deara go gcaithfear clúdaigh aghaidhe a chaitheamh ar bord as seo amach.

Ullmhaigh le haghaidh fáilte chroíúil ar bord ár mbáid farantóireachta; ní féidir linn fanacht go bhfeicfidh muid arís sibh, agus tá súil againn go mbainfidh sibh sult as bhur dturas chuig Oileáin Árann.

Beannachtaí libh go léir,

Clann Uí Bhriain, agus an foireann ar fad ag Aran Island Ferries