We use Google Analytics and Google Ads traffic measurement and performance tools to create better user experience on our website and improve our website general performance.
Advertising and Marketing Personalisation:
We use Google Ads tools to increase the relevancy of our advertising and marketing campaigns within Google Search network and Google Display Network as well as our other partners and platforms.
About us
Aran Island Ferries, 37-39 Forster Street, Galway, is the controller of the personal data provided in this policy. We are committed to the privacy of our customers and we will always be clear and transparent about the information we are collecting and what we will do with this information.
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, nationality, phone number, credit card information or other details to help you with your experience.
When do we collect information?
We collect information from you when you place an order for our ferry and/or shuttle bus service, subscribe to a newsletter, respond to a survey, fill out a form or enter information on our site.
How do we use your information?
- We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, browse the website, or use certain other site features in the following ways:
- To process your transactions and provide you with ferry and shuttle bus services you have ordered
- To contact you if required in connection with your order or to respond to any communications you might send to us
- To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested
- To improve our website in order to better serve you
- To send periodic emails regarding your order or other products and services
How do we protect visitor information?
Aran Island Ferries is committed to protecting the information you provide. Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Who Aran Island Ferries Shares Your Information With
We may disclose your personal data to other specialist service providers to assist us in operating our business, where they have access to your data we ensure they are selected to fully respect your privacy rights.
To other public authorities and bodies where required or permitted by law, such as the Gardaí or other law enforcement authorities for the purposes of the prevention, investigation or detection of crime.
Do we use ‘cookies’?
Cookies are small data files placed on your computer or internet enabled device by websites in order to add functionality. A cookie can be used to identify a user’s computer or internet enabled device to the website, or to other third party websites. This allows websites to improve the way they work, such as remembering preferences expressed by a user or tracking a user’s use of a website for statistical analysis. Typically, cookies involve the assigning of a unique number to the visitor.
More information about cookies can be found on www.aboutcookies.org and www.allaboutcookies.org
Aran Island Ferries sets the following types of cookies on your device when you visit our websites:
- Strictly necessary cookies
- Performance and analytics cookies
- Targeting and advertising cookies
These cookies are a mixture of first party cookies, which we set ourselves, and third party cookies that are set by third party service providers.
Strictly Necessary Cookies
These cookies allow you to access our website, to move between pages and to receive services which you have requested. These cookies allow users to navigate through our website and carry out essential tasks such as adding items to a shopping basket when purchasing services on our website.
Performance and Analytics Cookies
These Cookies are used to collect statistical information about visitors of our website and the pages they view.
Google Analytics cookies are used on our website to collect anonymous information about how visitors use our website. We use the information to compile reports and to help us improve our website. The information collected is anonymous and includes the number of visitors to the website, what pages they visited and where they have come to the website from. More information is available on: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
Targeting and Advertising Cookies
Together with our partners and advertisers we use cookies to display advertisements that we believe are relevant to you and your interests. Third party advertisers and partners may analyse data they collect about your use of our websites in order to serve adverts to you on our websites or on other third party websites. We also work with advertisers in order to display our own adverts on third party websites, based on cookies set on your visit to our websites. Advertisers may also use information about your previous web activity to tailor the adverts which are displayed on our websites. Advertising/targeting cookies may also be used to track your responses to particular adverts, which helps advertisers to ensure that you see the most relevant advertisements in future, both on our websites and on third party websites. The following are targeting/advertising cookies are used on the Website: Google Adwords
Other Third Party Cookies
Some cookies that have been set on our websites are not related Aran Island Ferries. When you visit a page with content embedded from a third party such as YouTube, Twitter or Facebook, these service providers may set their own cookies on your web browser.
We do not control the use of these cookies and cannot access them due to the way that cookies work, as cookies can only be accessed by the party who originally set them. You should check the third party websites for more information about these cookies and the cookie policy of these third parties.
- YouTube: https://policies.google.com/technologies/cookies
- Facebook/ Instagram: https://en-gb.facebook.com/policies/cookies/
- Twitter: https://help.twitter.com/en/rules-and-policies/twitter-cookies
- TikTok: https://www.tiktok.com/legal/page/global/cookie-policy/en
If you do not want your browser to accept cookies, you can turn off the cookie acceptance option in your browser settings. For further information about how to turn off cookie acceptance please refer to the “Help” function in your browser.
Please note that disabling cookie support may prevent the Website from functioning properly and you may not be able to fully utilise all of its features and services. Click the link for more information on how to manage cookies, including how to opt-out of performance cookies.
Subscribing to our Mail List
By choosing to sign up or subscribe to our mailing list, you are consenting to your data being sent and stored by Mailchimp. You can find out more about how Mailchimp stores and handles you data here https://mailchimp.com/legal/privacy/.
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third Party Links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Children's Privacy
Aran Island Ferries is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. Aran Island Ferries does not knowingly collect information from children under the age of 16 and Aran Island Ferries does not target its websites to children under 16.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions
- Process orders and to send information and updates pertaining to orders
- We may also send you additional information related to your product and/or service
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred
To be in accordance with CANSPAM we agree to the following:
- NOT use false, or misleading subjects or email addresses
- Identify the message as an advertisement in some reasonable way
- Include the physical address of our business or site headquarters
- Monitor third party email marketing services for compliance, if one is used
- Honor opt-out/unsubscribe requests quickly
- Allow users to unsubscribe by using the link at the bottom of each email
If at any time you would like to unsubscribe from receiving future emails, you can email us by following the instructions at the bottom of each newsletter email.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below:
Aran Island Ferries,
37-39 Forster St,
Galway,
info@aranislandferries.com